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Refund & Exchange

Deadline for Summer 1 and 3: May 26, 2020
Deadline for Summer 2: June 29, 2020
  • All course materials need to be in the same condition as they were purchased in in order to receive a full refund.
  • The money will be refunded the same way it was paid for.
  • For example, if you paid with your credit card, we will refund the credit card, you will not receive cash back.
  • This policy holds true for Ram Card, store charge, or cash.
  • Digital books and access codes are non-refundable once they have been activated.
  • Course packets/modules cannot be returned unless it is defective or you have successfully dropped the class.
  • Please have your receipt and valid student ID with you for all refunds and exchanges.

Reminder: All course material sales for the spring semester are final after February 7, 2020.

Textbook Rental Returns

Rental books are due on the last day of final exams for the term they were rented. Refer to your receipt or online rental agreement for the specific return dates. Rental books not returned by the date WILL result in additional fees. If additional fees are not paid, the student may have a hold placed on their e-campus account. You are responsible for any damaged or misplaced books.


The University of Rhode Island Campus Store is offering free shipping when mailing rental return books back from the Spring 2020 term. To take advantage of this option, please follow all of the required steps below:


  1. Request a prepaid rental return label by clicking here
  2. Print the mail-in rental return form by clicking here
    Enter your student ID, Name, Email Address, and phone number where prompted on the form.
    Indicate the number of rental(s) included in shipment
  3. Place your books in a box with the mail-in rental return form.
  4. Securely seal the box and affix the prepaid return shipping label to the outside of the box.
  5. Drop off your rental return at your nearest post office or give to a USPS delivery worker.
  6. Ensure your package is shipped by the rental due date (5/8/2020) to avoid any charges to your student account.

On Campus Drop Off
Postponed until further notice due to social distancing practice.
Please request a free return label by following the instructions above.

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